10,000 Villages (TTV)

Name/Title 10,000 Villages (TTV)
Year Started 1946
Sub-title The mission statement of TTV is “to create opportunities for artisans in developing countries to earn income by bringing their products and stories to our markets through long-term fair trading relationships
Website http://www.tenthousandvillages.com/
Description TTV sources products from small-scale artisans following fair-trade principles, and markets and sells online and in stores.
Location Corporate office based in Akron, PA, with more than 390 retail outlets in the United States. TTV Canada is a separate entity operationally and financially.
Goods/Materials Procured: Fair trade/artisan goods procured from small-scale producers in 36 countries (2014).
Sales Volume: In 2014, TTV reported $27.9 million in total sales, reflecting a 0.7% growth over the previous year’s sales. A high percentage of purchases were made from the South Asia Region in FY2014. (TTV Annual Report 2013-2014)
Business Model Employed: TTV engages with and tells the stories of skilled artisans from the developing world who are unemployed or under-employed and not earning a fair wage for their products, and works with artisan groups that pay fair wages and show concern for their members’ wellbeing. TTV is a member of the World Fair Trade Organization, and a Fair Trade Federation Member. In March 2014 TTV was named one of the world’s most ethical companies by the Ethisphere Institute for the 7th consecutive year. See an example of a supply chain.
Core Values: TTV’s core values include (accessed from http://www.tenthousandvillages.com/fair-trade):
  1. Cash advances and prompt final payments: TTV pays artisans up to 50% of the value of an order before the product is made, and the remainder when the product is shipped. Losses due to low sales are borne by TTV, not by the producers they source from.
  2. A fair price: Artisans work with TTV to determine a fair price for their product. Setting the fair price takes economic and social context into consideration, including the cost of production materials, a fair wage for the production time, and the skill level required for production.
  3. Long-term relationships: TTV strives to place consistent orders with artisan groups year after year, in order to maintain the relationship between TTV and the artisan community, and to provide predictable workflow for these communities, giving them a sustainable source of income that allows for investment in the future.
  4. Design collaboration: TTV designers and buyers work with artisans to build on their traditional skills with trend and color information and new product suggestions, to create products that will appeal to U.S. consumers.
  5. Environmental responsibility: TTV encourages its staff and artisan partners to employ sustainable practices and to use recycled and natural materials when possible in order to meet the “triple bottom line” of economic, environmental, and social sustainability.


Livelihood Impacts: The Company claims to impact the lives of 20,000 makers in 30 developing countries, estimating that $140m in sustainable income has been earned by makers who would otherwise be unemployed or underemployed since they were founded in 1946.

Ashley Ebeling, “Ten Thousand Villages Grows with Fair Trade,” Forbes.com, August 20, 2009, accessed from http://www.forbes.com/forbes/2009/0907/creative-giving-ten-thousand-villages-grows-with-fair-trade.html.

International Institute for Sustainable Development, Case Study on 10,000 Villages: https://www.iisd.org/business/viewcasestudy.aspx?id=89


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